Account & access
Sign-in and account recovery
Resolve an expired invitation, missing code or lost authenticator.
Invitation expired?
Invitation links are single-use and time limited. Ask your account administrator to resend the invitation rather than reuse an old message.
A sign-in code did not arrive
Check the address on your account and your spam folder. Use the newest code you requested. If delivery still fails, contact the firm using the address below.
Lost your phone or security key?
Use another enrolled sign-in method or your recovery options. If you cannot sign in, contact your account administrator. We will never ask you to share a password or verification code.
Make future sign-ins easier
Once signed in, open Security to review your authenticators. Add a second method before retiring the first one. Only trust devices that you control.
Need more help?
Open a support request or email info@iandsaccountingsvcs.com. Never share passwords or sign-in codes.